What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My forms are disabled

    Asked by corinei on January 15, 2016 at 08:53 AM

    Hi! I got a notification that my forms were disabled. Now I don't even see them on my account at all! If I upgrade, will they reappear? It took me sometime to create those forms and the data we collected we need. Please let me know if there is anyway to retrieve this??

    disabled disabled form disabled account
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    Answered by Ben on January 15, 2016 at 11:37 AM

    I took a look at your account, but it is not disabled, neither is the form under it: http://www.jotform.us/form/60143798328159

    Since it seems that there are no submissions on that form and that there were no submissions registered for your account for this account I presume that you might have some other account for which this notification was sent.

    If so, please do let us know and we would be happy to look into it for you.