Is there a condition I can create where certain auto email is sent based on a answer that is selected?

  • Profile Image
    missiodei
    Asked on January 15, 2016 at 09:45 AM
  • Profile Image
    ashwin_d
    Answered on January 15, 2016 at 12:16 PM

    Hello missiodei,

    Yes it is possible to achieve your requirement by adding conditions in your form to send submission emails based on the selection of form field. The following guide should help you:  http://www.jotform.com/help/167-How-to-send-to-a-specific-email-address-based-on-a-selection 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image
    missiodei
    Answered on January 16, 2016 at 12:43 PM

    I actually want an email to be sent to the person completing the form with specific information based on criteria in the form.   

  • Profile Image
    Kevin_G
    Answered on January 17, 2016 at 02:10 AM

    To send an email to your submitter you will have to add an Autoresponder : http://www.jotform.com/help/26-Creating-a-Form-Autoresponder.

    And then follow the guide provided by my colleague above, to send the email based on the answers given by the user.

    Hope this helps.

    Regards.

  • Profile Image
    missiodei
    Answered on January 17, 2016 at 02:32 PM

    In my test I can not get this to work.  In the condition what should I put as the email address?

     

  • Profile Image
    ashwin_d
    Answered on January 18, 2016 at 01:19 AM

    Hello missiodei,

    I did check few of your last edited form and found that in your form "Mission Application -Short Form" you have added a condition to send submission email.

    If you want to send submission email to the person who submitted your form, you will have to add "Form Autoresponder" email alert. Once you add a form autoresponder in your form and then add a condition to send submission email, it will automatically pick up the field name of your email field.

    I have added a form autoresponder email in your cloned form and also added a condition as well. Please check the screenshot below:

     

    You may like to take a look at the following cloned form for a closer look:  https://form.jotform.com/60171286192959 The following guide should help you in form cloning:  http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!