What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    jot form header in emails - #1

    Asked by GrandchesterMeadows on January 15, 2016 at 11:32 AM

    What is the setting that allows for the jot form header to appear in auto emails? It does not most forms but not on others and I can't figure out what it is. screen shot #1 attached. 

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Kevin_G on January 15, 2016 at 01:58 PM


    Thank you for contacting us.

    You can see the URL or change the logo by following these steps.

    Click on the email icon at the top toolbar.

    Click Edit on the email notification that you want to edit.

    Now, just click on the image, and then click on the image properties icon, there you will see the URL to the image, you may also change it, if the current image is not being displayed properly, you may use this URL instead : http://www.jotform.com/images/win2_title_logo.gif?new 

    Hope this will help you.