Bandwidth Limit Exceeded Warning

  • Alpha1builders
    Asked on January 17, 2016 at 7:07 PM

    We are getting an error 

    Bandwidth Limit Exceeded

     

    509

    Can you please tell me what this message mean?

    Jotform Thread 747086 Screenshot
    Page URL: http://www.jotform.co/uploads/Alpha1builders/50626148534859/328549503571224873/Drawings%20Low%20Res.pdf
  • Mike
    Replied on January 18, 2016 at 5:27 AM

    Thank you for contacting us.

    We have reset a bandwidth limit for that file, so that you should be able to download it. Please note that we have the following bandwidth restrictions:

    Small files - less than 10 MB = 100 views (downloads).
    Large files - More than 10 MB = 10 views (downloads).

    *BANDWIDTH LIMIT:  Number of times a user can download files stored in the account 

    If you need any further assistance, please let us know. We will be happy to help.