What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Bandwidth Limit Exceeded Warning

    Asked by Alpha1builders on January 17, 2016 at 07:07 PM

    We are getting an error 

    Bandwidth Limit Exceeded

     

    509

    Can you please tell me what this message mean?

    Page URL:
    http://www.jotform.co/uploads/Alpha1builders/50626148534859/3285495035<br/>71224873/Drawings%20Low%20Res.pdf

    Screenshot
    limit exceeded bandwidth limit
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    JotForm Support

    Answered by Mike on January 18, 2016 at 05:27 AM

    Thank you for contacting us.

    We have reset a bandwidth limit for that file, so that you should be able to download it. Please note that we have the following bandwidth restrictions:

    Small files - less than 10 MB = 100 views (downloads).
    Large files - More than 10 MB = 10 views (downloads).

    *BANDWIDTH LIMIT:  Number of times a user can download files stored in the account 

    If you need any further assistance, please let us know. We will be happy to help.