What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to find a email notification ?

    Asked by phardin23 on January 18, 2016 at 02:07 PM

    I set up an email notification and submission, but when I go back to the button to update these emails, the system says something like " Create New Email" , you have none saved.  But, when I test the form out, I have the emails coming to me for submitting... and it defaults to something like "Notification 3".  Meaning that Notification 1 & 2 are saved out there somewhere?  I am confused ... can someone help me.


    Thank you.


    Paul Hardin

    Page URL:

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    JotForm Support

    Answered by Kevin_G on January 18, 2016 at 05:21 PM


    Could you please provide us the email where you are receiving the notifications and is not listed on the Form Builder ? 

    Once we have the email notifications we will make some tests.

    Also, check the Form History, you may have changed your form, if so, the change should be listed there : http://www.jotform.com/help/294-How-to-View-Form-Revision-History 

    We will wait for your response.