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anitahodzicAsked on January 18, 2016 at 6:09 PM
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Kevin Support Team LeadReplied on January 18, 2016 at 6:15 PM
Hi,
It could be due to different reasons, the file could be long or has content that is not compatible with our Form Builder, I would suggest you to use our tools in order to create your form, you will find help here :
http://www.jotform.com/help/chapter-1-Getting+Started
http://www.jotform.com/help/chapter-2-Create+Forms
Hope this helps.
Feel free to contact us if you need more help, we will be glad to assist you.
Regards.