What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Image attachments to submissions and uploaded graphics aren't loading

    Asked by johnnydiablo on January 19, 2016 at 01:47 AM

    Images that have been submitted through forms and graphics we've uploaded to use in our forms aren't loading.  We can't view the attachments VIA email or through jotform and they are showing as a '?' when forms are accessed.  What can be done, or needs to be done, to fix this issue.

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    JotForm Support

    Answered by Welvin on January 19, 2016 at 06:13 AM

    Our apologies. The images in the form appear to my end and I was able to download some files from your form. This could be a temporary issue so please check again and let us know if the issue persists to your end.