What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I cancel my bronze subscription (I've paid for a full year) and still use the bronze features until the end of my subcription?

    Asked by john9912 on January 19, 2016 at 03:07 AM
    and full end use
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    JotForm Support

    Answered by Kiran on January 19, 2016 at 07:09 AM

    Yes. You may cancel the subscription so that the current subscription will be active until the next billing date. Once you cancel the subscription, your account will be downgraded to Free at the end of current subscription period. Since JotForm is a subscription based service, it will be renewed automatically if you do not cancel the subscription.

    Hope this information helps!