ALL recent submissions have dissappeared!!

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    service@21vek.by
    Asked on January 19, 2016 at 05:05 AM

    ALL recent submissions have dissappeared!!  HELP ASAP!

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    volvocarsscgot
    Answered on January 19, 2016 at 05:14 AM

    Just happened to us as well.... an old version of the form came back and I cannot enter new submissions...

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    volvocarsscgot
    Answered on January 19, 2016 at 05:45 AM
    ### Service request #SC00003118


    Dear Jotformforum_748279,

    We have received your service request and we will try to solve it as soon as
    possible.

    We will notify you as soon as your request has been solved. You may also track
    status at [Coor Service Center][1]


    Kind regards,
    Coor Service Management




    **Ticket details:

    **ID: #SC00003118

    A new response has been received:
    [![JOTFORM][2]][3]
    Answered by ** gianpi701 **
    the same problem for me
    the recent submissions do not appear into teh submission table pls help
    [View this thread on browser »][4] [Unsubscribe Thread][5]
    1453198495
    [1]: https://servicecenter.volvocars.coor.com
    [2]: https://www.jotform.com/images/logo2.png?2
    [3]: //www.jotform.com
    [4]: http://www.jotform.com/answers/748279-ALL-recent-submissions-have-dissappeared-
    [5]: http://www.jotform.com/answers/748279-ALL-recent-submissions-have-dissappeared-?k=d6ad9995a1f98888bff9a69f0a250faf&unsubscribe=
    ...
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    volvocarsscgot
    Answered on January 19, 2016 at 05:45 AM
    ### Service request #SC00003120


    Dear Jotformforum_748279,

    We have received your service request and we will try to solve it as soon as
    possible.

    We will notify you as soon as your request has been solved. You may also track
    status at [Coor Service Center][1]


    Kind regards,
    Coor Service Management




    **Ticket details:

    **ID: #SC00003120

    A new response has been received:
    [![JOTFORM][2]][3]
    Answered by ** jenco1974 **
    happened to me. i really need them back asap
    [View this thread on browser »][4] [Unsubscribe Thread][5]
    1453198599
    [1]: https://servicecenter.volvocars.coor.com
    [2]: https://www.jotform.com/images/logo2.png?2
    [3]: //www.jotform.com
    [4]: http://www.jotform.com/answers/748279-ALL-recent-submissions-have-dissappeared-
    [5]: http://www.jotform.com/answers/748279-ALL-recent-submissions-have-dissappeared-?k=d6ad9995a1f98888bff9a69f0a250faf&unsubscribe=
    ...
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    victor
    Answered on January 19, 2016 at 09:06 AM

    Sorry for this inconvenience. It seems that we are currently having some issues with our servers. Our team is currently working urgently to resolve the issue.

    As soon as this gets resolved, we will be notifying you immediately.

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    postmeit
    Answered on January 19, 2016 at 09:10 AM

    Just a suggestion. When this happens why can't you broadcast a message to peoples account so that they know there is an issue. I have just raised a ticket for the same thing. You would save a lot of issues by having a notifier that alerts when anyone is logged in here. (like a pop up)

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    Mike
    Answered on January 19, 2016 at 11:51 AM

    @Postmen,

    Thank you for your suggestion, we will consider it.

    Our Backend Team is still working on the main issue, there are some server replication post effects, but we expect everything to be resolved in the nearest time.