Thank you page URL not showing up after submissions

  • ashtutors
    Asked on January 19, 2016 at 8:24 AM

    Thank you page URL is working fine but not showing after submitting the form, nor in the preview window when applied to the form.

  • Ben
    Replied on January 19, 2016 at 11:13 AM

    I took a look at your form and after submitting it I was redirected properly to your page here: http://www.ashtutors.co.uk/thankyou.html

    Please do however let us know if you are still experiencing any issues and we would be happy to assist with the same.

  • ashtutors
    Replied on January 19, 2016 at 11:23 AM

    Hi Ben,

    unfortunately I'm still getting the same issue - as well as the form showing up already pre-populated. I thought it was something to do with the announcement regarding problems for EU customers.

    I'll try again once the announcement is resolved.

    Thanks.

  • ashtutors
    Replied on January 19, 2016 at 11:28 AM

    Looks like it was a caching issue my end. Apologies!

  • KadeJM
    Replied on January 19, 2016 at 1:35 PM

    So if we're not mistaken you mean it's working for you again as of now, correct? 

  • ashtutors
    Replied on January 19, 2016 at 4:06 PM

    yes all working fine now - many thanks for your help.