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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Thank you page URL not showing up after submissions

    Asked by ashtutors on January 19, 2016 at 08:24 AM

    Thank you page URL is working fine but not showing after submitting the form, nor in the preview window when applied to the form.

    Page URL:

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    Answered by Ben on January 19, 2016 at 11:13 AM

    I took a look at your form and after submitting it I was redirected properly to your page here: http://www.ashtutors.co.uk/thankyou.html

    Please do however let us know if you are still experiencing any issues and we would be happy to assist with the same.

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    Answered by ashtutors on January 19, 2016 at 11:23 AM

    Hi Ben,

    unfortunately I'm still getting the same issue - as well as the form showing up already pre-populated. I thought it was something to do with the announcement regarding problems for EU customers.

    I'll try again once the announcement is resolved.


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    Answered by ashtutors on January 19, 2016 at 11:28 AM

    Looks like it was a caching issue my end. Apologies!

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    Answered by KadeJM on January 19, 2016 at 01:35 PM

    So if we're not mistaken you mean it's working for you again as of now, correct? 

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    Answered by ashtutors on January 19, 2016 at 04:06 PM

    yes all working fine now - many thanks for your help.