What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    "Form Failed" message

    Asked by SunbridgeInstitute on January 19, 2016 at 11:13 AM

    This is rather urgent since I am launching my form tomorrow morning. When I try to preview my form now, I get a huge message that says "Form Failed." It was working fine yesterday. How can I resolve this? 

    Thank you.

    Page URL:
    https://www.jotform.com//?formID=60143546937964

    message form failed preview thank
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    Answered by SunbridgeInstitute on January 19, 2016 at 11:16 AM

    By the way, the message also says:

    "There was an error on V8. Please try again"

    but trying again does not yield different results.

    I also tried cloning the form and I get the same results with the clone.

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    Answered by tcawood on January 19, 2016 at 11:18 AM

    "Announcement: There is currently a problem with forms and submissions on users located in Europe. Our backend teams are aware of the problem and are currently working to resolve it."

    I'm getting the same issue I guess this is what the announcement is regarding and we will all have to sit tight for a bit.

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    Answered by profitpoint on January 19, 2016 at 11:19 AM

    I'm in Canada and it's happening to me as well. Problem is not just in Europe.

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    Answered by SunbridgeInstitute on January 19, 2016 at 11:19 AM

    I am not located in Europe, so either the problem extends to USA, or it doesn't apply to me

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    Answered by dhobrath on January 19, 2016 at 11:20 AM

    I am in U.S. ... happening here too

     

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    JotForm Support

    Answered by david on January 19, 2016 at 12:40 PM

    Hi,

    There was a short lived error that has now been fixed.  If any of your forms are still showing the v8 error, let us know which ones and we will be happy to have a look.