What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I got a notice that my plan expired

    Asked by Adath on January 19, 2016 at 12:25 PM

    I got a notice that my plan expired, but can't get the approval to renew until Monday. Will our current forms work until then?



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    JotForm Support

    Answered by steve on January 19, 2016 at 02:36 PM


    Your account is still at Premium, but will be downgraded to free. The forms will still work though. The trouble is with payment submissions since you only get 10/month and you use those a lot.

    I just reset all your limit counts back to 0, so if it is downgraded then you'll be less likely to trigger the limit.

    If you notice any issues just contact us so we can keep it active until you can upgrade properly.