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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Error when trying to Create PDF Form

    Asked by ebartosh on January 19, 2016 at 12:47 PM

    Hello!

    I am trying to generate the fillable PDF form for one of my forms, but when I click "Create PDF Form" it gives me the old HTTP 403 Forbidden error, and does not download. For some reason it also lists the Most Likely Causes as "This website requires you to log in," but of course, I am already logged in.

    I have tried this in both IE and Edge, and have tried clearing my cache in both browsers, to no avail.

    Thank you in advance for your help in getting this resolved!

    Page URL:
    https://form.jotform.com/60183934160957

    create My Forms JotForm uploads cache
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    JotForm Support

    Answered by steve on January 19, 2016 at 02:57 PM

    Hello,

    I just tried this in your account for that form and it worked.

    We had a server hiccup over the weekend that maybe affected this. Please try again and let us know if you still encounter an issue.

    Best