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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form survey Isn't allowing me to drag boxes

    Asked by abram_JCI on January 19, 2016 at 02:40 PM

    Hi I'm creating a form, and it's not allowing me to drag the boxes to different positions in the form. I can only click the move up 1 or move down 1 button, but I can't drag them. However, my co-workers are able to do it on their laptop. I have a PC my co-workers have a Mac and a PC and it works on both of those

    Page URL:
    https://www.jotform.com/index.php?formID=53426752243151#

    survey boxes pc different move and
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    JotForm Support

    Answered by david on January 19, 2016 at 05:05 PM

    Hi,

    Try using FireFox as your browser.  That is usually my go to solution for drag an drop issues.  Chrome also tends to work really well, however, I have occasionally heard of issues with it.

    If switching to a different browser does not resolve the drag and drop issue, let us know which browsers you have tried and we will be happy to have another look.