Form survey Isn't allowing me to drag boxes

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    abram_JCI
    Asked on January 19, 2016 at 02:40 PM

    Hi I'm creating a form, and it's not allowing me to drag the boxes to different positions in the form. I can only click the move up 1 or move down 1 button, but I can't drag them. However, my co-workers are able to do it on their laptop. I have a PC my co-workers have a Mac and a PC and it works on both of those

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    david
    Answered on January 19, 2016 at 05:05 PM

    Hi,

    Try using FireFox as your browser.  That is usually my go to solution for drag an drop issues.  Chrome also tends to work really well, however, I have occasionally heard of issues with it.

    If switching to a different browser does not resolve the drag and drop issue, let us know which browsers you have tried and we will be happy to have another look.