I am having a problem connecting our stripe account

  • Profile Image
    piranhablonde
    Asked on January 19, 2016 at 11:45 PM

    I programmed it through your payment wizard and I keep getting this message: 

     

    The provided key 'pk_test_********************ndNr' does not have the required permissions for this endpoint on account 'acct_17T3t0JX9iFezZ61'. Having more permission would allow this request to continue.

    I am not seeing it registered with stripe can you please help here is the form https://form.jotform.com/60174924005954

     

    thank you! 

     

  • Profile Image
    Chriistian
    Answered on January 20, 2016 at 04:37 AM

    Hi,

     

    Stripe has API keys for both Test Mode and Live Mode. Please check your stripe account to make sure the mode of the public API key used in the payment configuration matches the mode of the private key pasted into your Store settings for Stripe.

    https://stripe.com/docs/tutorials/dashboard

     

    Do inform us if you need further assistance,
    Regards.