What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    "Form Properties not found" error shown when trying to save the form

    Asked by gabrielbarbieri2511 on January 20, 2016 at 02:20 PM

    Can Not save the form. FORM PROPPERTIES NOT FOUND, Ehat is wronh? I was workinh on this form several days.

    Page URL:
    http://www.equiponutricional.com.ar/dn2.php

    Screenshot
    Form Properties not found saving form
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    JotForm Support

    Answered by Kevin_G on January 20, 2016 at 07:04 PM

    Hi,

    Thank you for contacting us.

    I tested your form and I was able to save it with no problem.

    Are you still having this issue ? 

    Is it related to email notifications ?

    Or is it related to conditions ? 

    Please, provide us more details and we will be glad to assist you.

    Regards.

  • Profile Image

    Answered by gabrielbarbieri2511 on January 21, 2016 at 09:13 AM

    Hi Kevin. The problem continue when try to modificate any of the conditios and insert the html code for DO display a custon mensagge. The html code is the used in others conditios in the form.

     

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    JotForm Support

    Answered by Charlie on January 21, 2016 at 01:25 PM

    Could you please provide us a sample change that you are doing?

    If you are using HTML code, make sure to paste it in the HTML editor.

    May I also know if you have copied and pasted the code directly from a word processor? The error you are getting might be related to incorrect HTML structure that you added in the thank you page.

    Make sure you are using correct HTML tags.

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    Answered by gabrielbarbieri2511 on January 21, 2016 at 02:11 PM

    I am using the same code for otjer conditions and it is working ok. see the video https://youtu.be/GUJtsSlHGE0

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    JotForm Support

    Answered by Kevin_G on January 21, 2016 at 04:13 PM

    Hi,

    I have checked your form, I can see you are using XML for your Thank You Messages, the format that you are trying to use could be designed with the Text Editor, I would suggest you to do it and then you may copy the code provided by the Text Editor, also, I think that is not possible to add custom CSS styles, using the <style> tags, you can only do it by adding the style property on the HTML tag.

    Please, do let us know if after doing it with the default code provided by the Text Editor on the Than You page, you are still getting this issue.

    We will wait for your response.

    Thanks.

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    Answered by gabrielbarbieri2511 on February 05, 2016 at 03:55 PM

    The problem continue. No way to finish the work, every change in conditions and it is not posible continue saving. The solutions you bring no work.

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    Answered by Ben on February 05, 2016 at 05:12 PM

    Please do not open multiple threads in regards to the same issue.

    I see that you currently have 2 threads opened, and as my colleague is working on a reply for you on the other thread here: http://www.jotform.com/answers/751002 please only reply to that thread from now on.

    Thank you.