Why does Phone # Input Mask change the field style

  • Profile Image
    Jonneal3
    Asked on January 20, 2016 at 02:56 PM

    URL:

    https://form.jotform.com/60193997255164

    I want an input mask for the phone number section. When I push the input mask button, it shrinks the whole field down to one section, rather than the typical phone with area code separate from the other part. I just want people to not be able to type in random #'s, like they have been doing. 

    Does the mask limit the amount of characters they can type in also. Also is there a way to make typing in the phone number more fluid so that when someone types in the area code, it intuitively goes to the next section?

  • Profile Image
    Chriistian
    Answered on January 20, 2016 at 09:29 PM

    Hi,

     

    You can try using the Fixed Format Widget instead so that you can have separate fields for the area code and the phone number. 

    http://widgets.jotform.com/widget/fixed_format 

    With this widget, you can limit the amount of characters that a user types in and it automatically goes to the next field once the previous field has the correct input.

    Here's a link to a sample form with a Fixed Format Widget: https://form.jotform.com/60197789913976 

     

    Do inform us if you need further assistance,
    Regards.