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woofinbootsAsked on January 20, 2016 at 9:23 PM
Captcha will not refresh on forms found at www.woofinboots.com/our-deals and www.woofinboots.com/loyal-customer-promotions
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Kiran Support Team LeadReplied on January 21, 2016 at 8:35 AM
I've checked your webpages and I see that the Captcha is now loading correctly without any issues.
Do you still experience the issue at your end? Please let us know which browser and OS that you are using so that we will try to replicate the issue at our end and provide you with necessary assistance.
Thank you!
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VincentReplied on January 21, 2016 at 6:53 PM
Hi,
Both forms are loading, but when hitting submit, the form freezes.
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jonathanReplied on January 22, 2016 at 2:17 AM
Hi Vincent,
I test submitted the forms on your websites
https://woofinboots.com/our-deals/
and
https://woofinboots.com/loyal-customer-promotions/
BUT I also could not reproduce the problem. The forms submitted successfully.
Please see the video below when I did the test.
I was using Chrome browser during the test. Can you please try different browser as well? Try Chrome or Firefox.
Let us know if issue still persist.
Thanks.