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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    The filled forms are not coming to me

    Asked by divyapalat on January 21, 2016 at 01:40 AM

    I'm getting details that payments have gone thru  via 2checkout but get no filled form details at all.

     This has happened for the last 3 cases

    Page URL:
    http://www.balancingactproductions.com/#!imps/lx5fw

    filled form 3 all Getting
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    JotForm Support

    Answered by Charlie on January 21, 2016 at 10:45 AM

    May I know if you have followed the important noted mentioned at the last part of the integration in your 2CheckOut?

     

    I checked your form and I see that there are "Incomplete Payments" in your submissions.

    Could you cross match if those payments in 2Checkout matches those incomplete payments. If they are, then the Approved URL IPN may not be properly setup in your 2Checkout system. Please do make sure that this is added in your 2CheckOut system: https://submit.jotform.com/ipns/2co.php 

    Let us know if that works.