Can you zoom in on the form on a tablet?

  • CynergyEbikes
    Asked on January 21, 2016 at 1:37 PM

    Two-finger zoom doesn't seem work on the form I have created and it's difficult to read.

  • Kevin Support Team Lead
    Replied on January 21, 2016 at 5:15 PM

    Hi,

    Thank you for contacting us.

    I would suggest you to make your form mobile responsive, you can do it by following this guide : http://www.jotform.com/help/311-How-to-make-Forms-Mobile-Responsive 

    Or also injecting this CSS code : 

    /*-----------RESPONSIVE LAYOUT-----------*/

     

    .form-line.form-line-column {

    width: 100% !important;

    margin-left:0

    }

     

    .form-line{

    width: 100%;    

    }

     

    .form-textarea,

    .form-textbox,

     

    .form-dropdown{

    width: 100% !important;

    -webkit-box-sizing: border-box;

    -moz-box-sizing: border-box;

    box-sizing: border-box;

    }

     

    .form-label-left, .form-label-right{

    width: auto !important;

    }

     

    .form-buttons-wrapper{

    margin-left:0 !important;

    }

     

    .form-input {

    width: 100% !important;

    }

     

    .form-all{

    width: 75% !important;

    }

     

    .form-sub-label-container {

    width: 100% !important;

    display: block  !important;

    }

    Hope this will help you.

    Do let us know if you need more help, we will be glad to assist you.

    Regards.

  • CynergyEbikes
    Replied on January 21, 2016 at 6:06 PM

    I tried both making the form mobile responsive, and injecting the text you gave me.  I still can't zoom on a tablet or a phone.

    Is there something else I could try?

  • jonathan
    Replied on January 22, 2016 at 1:45 AM

    Hi,

    Actually, enabling mobile responsiveness on the form will prevent the zoom in/out to work. It is becasuse the responsive script will auto set the view of the form (zoom in/out).

    It was mentioned by our colleague KadeJM on this thread. 

    http://www.jotform.com/answers/699251-Zooming-in-and-out-in-Ipad

    I did try your jotform http://www.jotform.us/form/60108595790158 and I also cannot make it zoom in/out when I test on mobile browser.

    But I test my test form https://form.jotform.com/60210597355959 which have responsive form disabled, and the zoom in/out was working.

    As far as I know there are some mobile browser that have zooming capabilty built on the browser. You might want to sugget that feature instead for those users who needs the zoom in page view.

    Hope this help. Please let us know if there is more we can help you with.

    Regards,

     

     

     

     

  • bcguitarguy
    Replied on March 11, 2017 at 3:06 PM

    Hi,

    I've been struggling with this too, I think I have finally found a fix, at least for Chrome.

    Within your chrome settings while using your tablet, click on accessibility options. Within there, there is an option to "Force enable zoom" I checked that, and cranked up the text scaling and it all works great now.

    Hope this helps.