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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can you zoom in on the form on a tablet?

    Asked by CynergyEbikes on January 21, 2016 at 01:37 PM

    Two-finger zoom doesn't seem work on the form I have created and it's difficult to read.

    zoom in zoom form zoom view
  • Profile Image
    JotForm Support

    Answered by Kevin_G on January 21, 2016 at 05:15 PM

    Hi,

    Thank you for contacting us.

    I would suggest you to make your form mobile responsive, you can do it by following this guide : http://www.jotform.com/help/311-How-to-make-Forms-Mobile-Responsive 

    Or also injecting this CSS code : 

    /*-----------RESPONSIVE LAYOUT-----------*/

     

    .form-line.form-line-column {

    width: 100% !important;

    margin-left:0

    }

     

    .form-line{

    width: 100%;    

    }

     

    .form-textarea,

    .form-textbox,

     

    .form-dropdown{

    width: 100% !important;

    -webkit-box-sizing: border-box;

    -moz-box-sizing: border-box;

    box-sizing: border-box;

    }

     

    .form-label-left, .form-label-right{

    width: auto !important;

    }

     

    .form-buttons-wrapper{

    margin-left:0 !important;

    }

     

    .form-input {

    width: 100% !important;

    }

     

    .form-all{

    width: 75% !important;

    }

     

    .form-sub-label-container {

    width: 100% !important;

    display: block  !important;

    }

    Hope this will help you.

    Do let us know if you need more help, we will be glad to assist you.

    Regards.

  • Profile Image

    Answered by CynergyEbikes on January 21, 2016 at 06:06 PM

    I tried both making the form mobile responsive, and injecting the text you gave me.  I still can't zoom on a tablet or a phone.

    Is there something else I could try?

  • Profile Image
    JotForm Support

    Answered by jonathan on January 22, 2016 at 01:45 AM

    Hi,

    Actually, enabling mobile responsiveness on the form will prevent the zoom in/out to work. It is becasuse the responsive script will auto set the view of the form (zoom in/out).

    It was mentioned by our colleague KadeJM on this thread. 

    http://www.jotform.com/answers/699251-Zooming-in-and-out-in-Ipad

    I did try your jotform http://www.jotform.us/form/60108595790158 and I also cannot make it zoom in/out when I test on mobile browser.

    But I test my test form https://form.jotform.com/60210597355959 which have responsive form disabled, and the zoom in/out was working.

    As far as I know there are some mobile browser that have zooming capabilty built on the browser. You might want to sugget that feature instead for those users who needs the zoom in page view.

    Hope this help. Please let us know if there is more we can help you with.

    Regards,