What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to add the ability to take a photo from our forms ?

    Asked by Smoko on January 22, 2016 at 11:34 AM


    We have a testimonial submission form and it would be great if customers were prompted to submit a photo with their testimonial. I noticed you have a widget with a live demo https://form.jotformpro.com/form/51373220945957? this however does not seem to work with my laptop webcam. Do you have any other widgets that could be used to take a photo of a customer and submit it with the form? 

    Many thanks,

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    JotForm Support

    Answered by Kevin_G on January 22, 2016 at 12:55 PM


    Thank you for contacting us.

    If the Take a Photo widget is not working on your form then you may use this alternative, the File Picker Widget : http://widgets.jotform.com/widget/filepickerIO 

    Once you add it to your form, then a window will appear, there you must select Take a Picture, in order to allow your users to use their webcam : 

    Hope this helps.

    Feel free to contact us anytime if you need further assistance, we will be glad to help you.