- ToublanAsked on January 24, 2016 at 07:45 AM
My form is: https://www.jotform.com//?formID=3381414086
Since a few days the link of my form is not good. He is: Toublan/questionnaire-de-satisfaction--sjou
When i reset, it become: 3381414086
so, impossible to send. What happened?
Thanks for your help
- JotForm SupportKevin_GAnswered on January 24, 2016 at 12:31 PM
Thank you for contacting us.
You should follow this guide : http://www.jotform.com/help/261-How-to-create-a-Custom-URL-of-a-form
Then, you will be able to reset the link to your form and then add a new custom URL, you should be able to load your form using both URLs.
If not, please do let us know and share us your link, we should not be able to load it even if the link is in your form.