What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I update my Account Name?

    Asked by ABSSD on January 25, 2016 at 11:27 AM

    When I created my JotForm account it was just for one client that we work with. Overtime we now manage more clients and want to change our account name to our company name, not the client name. I did not see a way to do this. I see within my profile how to update my password but not the actual name of the account.

    Is this possible?

    Thank you,

    Rebecca Branta

    name my account how how can i
  • Profile Image
    JotForm Support

    Answered by david on January 25, 2016 at 02:22 PM

    Hi,

    Though we do not allow users to change their own username, we can change it for you.  Let us know a few of your choices, in order of preference and we will be happy to change your username if one of your choices is available.

  • Profile Image

    Answered by ABSSD on January 25, 2016 at 03:45 PM
    Thank you.
    We would like to change the username from ABSSD to one of the following:
    BadgerBayManagement
    BadgerBayManagementCompany
    BBMC1234
    Any other above would work.
    Thank you,
    Rebecca Branta
    ...
  • Profile Image
    JotForm Support

    Answered by david on January 25, 2016 at 06:03 PM

    The username "BadgerBayManagement" was available so I went ahead and made the change.  Your username is now "BadgerBayManagement".  If there is anything else we can assist you with, let us know and we will be happy to help.