How can I update my Account Name?

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    ABSSD
    Asked on January 25, 2016 at 11:27 AM

    When I created my JotForm account it was just for one client that we work with. Overtime we now manage more clients and want to change our account name to our company name, not the client name. I did not see a way to do this. I see within my profile how to update my password but not the actual name of the account.

    Is this possible?

    Thank you,

    Rebecca Branta

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    david
    Answered on January 25, 2016 at 02:22 PM

    Hi,

    Though we do not allow users to change their own username, we can change it for you.  Let us know a few of your choices, in order of preference and we will be happy to change your username if one of your choices is available.

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    ABSSD
    Answered on January 25, 2016 at 03:45 PM
    Thank you.
    We would like to change the username from ABSSD to one of the following:
    BadgerBayManagement
    BadgerBayManagementCompany
    BBMC1234
    Any other above would work.
    Thank you,
    Rebecca Branta
    ...
  • Profile Image
    david
    Answered on January 25, 2016 at 06:03 PM

    The username "BadgerBayManagement" was available so I went ahead and made the change.  Your username is now "BadgerBayManagement".  If there is anything else we can assist you with, let us know and we will be happy to help.