I am not getting emails with sign up information sent to me. Paypal is notifying the financial secretary. How can I find out what the problem is?

  • Profile Image
    Asked on January 25, 2016 at 03:41 PM
  • Profile Image
    Answered on January 25, 2016 at 09:36 PM

    What is the form you are referring to? I checked the notification setup for your form: http://www.jotformpro.com/form/52234017811950, and the email addressed used for notifications is not in bounce list. Have you checked your spam folder? 

    You may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender.


    ·        jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.com