What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Jotform Iphone app: Unable to log in to application

    Asked by smith.jennifer.aj on January 25, 2016 at 09:35 PM

    I can't log in to the Jotform iphone app. I have tried both my email and username, but neither works.

    JotForm app JotForm iPhone App and
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    Answered by pjhayesdesign on January 25, 2016 at 09:56 PM

    I am having the same issue. Hope they reply to us soon!

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    JotForm Support

    Answered by beril on January 26, 2016 at 03:14 AM

    I've logged in to IPhone App without any issue. It might be temporary issue. We would appreciate if you could try to log in to your app again.

    If you are still having the same issue, please let us know. We will be happy to assist you.

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    Answered by Elizabeth Lang  on January 26, 2016 at 04:01 PM

    Same here. It won't even send me a password reset because it says there is no user with that email?
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    JotForm Support

    Answered by Kevin_G on January 26, 2016 at 06:43 PM

    I have moved your report tho this thread Elizabeth: http://www.jotform.com/answers/756929

    We will assist you there.

     

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    JotForm Support

    Answered by beril on January 27, 2016 at 02:27 AM

    We are glad to hear that issue is also resolved for you.

    If you will have same problem again do let us now. We will happy to assist you.