How long does it take for Incomplete Payments to become complete?

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    kmcreations2
    Asked on January 27, 2016 at 11:16 AM

    How long does it take for incomplete payments to go into paypal accounts?

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    Boris
    Answered on January 27, 2016 at 01:22 PM

    A submission made on a payment form is automatically redirected to the payment processor (PayPal) for the user to make their payment.

    When a submission is marked as Incomplete Payment, it means that PayPal has not yet notified us that the payment has been processed. When a submissions is made, it will remain as an Incomplete Payment for 30 days, after which it will be automatically removed unless either manually marked as Complete or if PayPal notifies us that it has been paid.

    Please take a look at our Paypal Incomplete Payments FAQ.

    If your payments are not being marked as complete on our end, you may need to enable the IPN settings in your PayPal account: How to Enable IPN for Paypal.

    It should make payment submissions get automatically marked as complete as soon as PayPal processes the payment. Let us know if you need further clarifications or assistance, and we will be happy to help.