What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to edit condition

    Asked by wrstaff on January 27, 2016 at 07:47 PM

    I have an 'IF STATE VALUE DO' condition that is not allowing me to edit the 'DO' area.  I was attempting to edit the prices listed.  I can click into the field and remove 2 numbers and then enter 2 new numbers, but then IE 11 freezes.  I was able to edit this area successfully in Google Chrome.

    Page URL:
    http://form.jotformpro.com/form/50935003721951

    Screenshot
    unable to edit prices Freezes then and
  • Profile Image
    JotForm Developer

    Answered by omur on January 27, 2016 at 09:01 PM

    Hello wrstaff,

    First of all thank you for the time to report this issue.

    I'll open an investigation and update you with the results on this.


    Thank you very much