Change Username

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    MatthewNordhagen
    Asked on January 27, 2016 at 09:12 PM

    Could JotForm support do me a favor and change the username for my account, please?

    Original Username: MatthewNordhagen

    New Username: eyhmissoula

    Thanks

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    Charlie
    Answered on January 28, 2016 at 03:41 AM

    Yes, we can change your username to eyhmissoula. However, please note that if you are already using custom URLs on your form, they will not work anymore after making the change, you'll need to recreate your custom URLs again. But direct or default form URLs (the one having the form ID) will still be accessible and won't change.

    If you would like to proceed on this, please do let us know.

  • Profile Image
    MatthewNordhagen
    Answered on January 31, 2016 at 05:12 PM

    You can go ahead and change the username. We are not using custom URL's in any of our forms, so we should be good. Thanks.

  • Profile Image
    Charlie
    Answered on February 01, 2016 at 12:23 AM

    Thank you for the confirmation. I have changed your username from MatthewNordhagen to eyhmissoula. You can now log in using that username. Do let us know if you need more information on this.