What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Change Username

    Asked by MatthewNordhagen on January 27, 2016 at 09:12 PM

    Could JotForm support do me a favor and change the username for my account, please?

    Original Username: MatthewNordhagen

    New Username: eyhmissoula


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    JotForm Support

    Answered by Charlie on January 28, 2016 at 03:41 AM

    Yes, we can change your username to eyhmissoula. However, please note that if you are already using custom URLs on your form, they will not work anymore after making the change, you'll need to recreate your custom URLs again. But direct or default form URLs (the one having the form ID) will still be accessible and won't change.

    If you would like to proceed on this, please do let us know.

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    Answered by MatthewNordhagen on January 31, 2016 at 05:12 PM

    You can go ahead and change the username. We are not using custom URL's in any of our forms, so we should be good. Thanks.

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    JotForm Support

    Answered by Charlie on February 01, 2016 at 12:23 AM

    Thank you for the confirmation. I have changed your username from MatthewNordhagen to eyhmissoula. You can now log in using that username. Do let us know if you need more information on this.