What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to make options align to checkboxes?

    Asked by ohlerb on January 28, 2016 at 01:04 PM

    The labels should appear directly to the right of checkboxes, however they fall below and get cut off. Please see screen shot. 

    Screenshot
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    JotForm Support

    Answered by david on January 28, 2016 at 03:04 PM

    I checked your form and the labels appear correctly in the live version:

    There may be some CSS added to the form causing it to display differently in the builder than it does in the active form, however, when the form loads, it does look correct.  Are you still having trouble with the options not lining up on your end?

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    Answered by ohlerb on May 26, 2016 at 03:17 PM

    Yes. Still having the same problem. What you see in the form, (screenshot you provided) is my workaround. Normally, I wanted to use checkboxes, but they rendered incorrectly (stacked on top of each other). My workaround is a little clumsy--- I used radio buttons instead and doubled the amount of space I needed. Normally, I would have like to allow users to check off all boxes that applied. Example: "I am interested in connecting with you at Biophys 2016 AND "I'll be joining you for lunch". The yes, no scenario worked (using radio buttons instead of the preferred checkboxes), but was not ideal. 

    If someone at our company messed with the CSS originally, is there a way I could correct the CSS now so that checkboxes for future forms render correctly?

    Thank you.

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    JotForm Support

    Answered by david on May 26, 2016 at 04:30 PM

    If you start with a fresh form, rather than cloning this one and editing the clone, there will be no CSS added to the form.  We can also remove the current theme and/or CSS that is added to the form.  Starting with a fresh form is the best way to ensure only the styling you would like to add is added to the form.

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    Answered by ohlerb on May 26, 2016 at 04:34 PM

    Thanks for your response. Please don't delete the current theme or CSS. The style was added by the corporate office in UK to comply with company branding. I work for a division of the company in California. Do you think it's possible just to fix the error that messes up the checkboxes rather than starting from scratch?

    Thank you.

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    JotForm Support

    Answered by david on May 26, 2016 at 06:11 PM

    Do you have a copy of the form with the issue present?  We will be happy to clone it any make whatever changes are needed.  You can then clone it back to your account with the updated CSS.

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    Answered by ohlerb on May 26, 2016 at 06:13 PM

    No. When the checkboxes wouldn't work, I used the work-around instead. Should I make a test form for you to see the problem?

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    JotForm Support

    Answered by jonathan on May 26, 2016 at 09:26 PM

    It will help us understand the problem reproduced and fixed it. Please do share to us a test form where we can test the problem.

    Thanks.