What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Contact Number

    Asked by jaglenn on January 29, 2016 at 10:15 AM

    A business who has hit 2 million people, there should be a number where customers can call and immediately get an answer.  Please provide that.  Thank you.

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    JotForm Support

    Answered by ashwin_d on January 29, 2016 at 12:26 PM

    Hello jaglenn,

    Unfortunately we do not provide support over phone. Our primary mode of communication is through forum post. You can also ask question by sending an email at support@jotform.com.

    I am anyway forwarding your request to our backend team.

    Thank you!

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    JotForm Support Manager

    Answered by Jeanette on January 31, 2016 at 04:24 PM

    I've not heard of any plan yet, if this is implemented we will surely announce it.