- firstname.lastname@example.orgAsked on January 29, 2016 at 07:44 PM
I am currently on the old premium plan. Is it possible to upgrade to the next plan at 100Gb of storage but still pay at the same rate as the older pay plans similar to the current deal I have now? Pretty please!!!
- victorAnswered on January 30, 2016 at 11:00 AM
Thank you for contacting us. I personally do not thin this is possible. We no longer offer this plans. If you require to upgrade you would need to upgrade to our new plans.
I will ask my supervisor and colleagues if this is possible, but its unlikely.
- email@example.comAnswered on January 30, 2016 at 12:45 PMI understand. I appreciate you inquiring on my behalf. : )
- JotForm SupportjonathanAnswered on January 31, 2016 at 12:38 AM
Thank you for upating us on the status.
I can confirm as well that the upgrade mentioned is not possible anymore.
Since your subscription account is considered a grandfathered account, it will only remain as such only by renewing on the same plan.