Data on the PDF copy of submission doesn't match the one from the email notification received after form is submitted

  • PAC7
    Asked on January 30, 2016 at 5:45 PM

    The information received in the email when a form is completed does not match the information in the attached or downloadable PDF. 

     

    Please help... 

     

    Thank you

     

    Data on the PDF copy of submission doesnt match the one from the email notification received after form is submitted Image 1 Screenshot 30

     

    Data on the PDF copy of submission doesnt match the one from the email notification received after form is submitted Image 2 Screenshot 41

     

     

    Page URL: http://www.rentalguardian.com/onboarding-form/
  • Mike_G JotForm Support
    Replied on January 31, 2016 at 9:57 AM

    I would recommend you check the Compose Email section of the email notifiers on your form.

    Data on the PDF copy of submission doesnt match the one from the email notification received after form is submitted Image 1 Screenshot 20

    Make sure it still match the fields of your form. It is possible that it is already not updated, especially, when you edit/update/remove/add fields to your form. To ensure that it has the most updated fields, I would suggest you delete old notifications and recreate them.

    Let us know if you need any further assistance. Thank you.