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    Data on the PDF copy of submission doesn't match the one from the email notification received after form is submitted

    Asked by PAC7 on January 30, 2016 at 05:45 PM

    The information received in the email when a form is completed does not match the information in the attached or downloadable PDF. 


    Please help... 


    Thank you





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    JotForm Support

    Answered by Mike_G on January 31, 2016 at 09:57 AM

    I would recommend you check the Compose Email section of the email notifiers on your form.

    Make sure it still match the fields of your form. It is possible that it is already not updated, especially, when you edit/update/remove/add fields to your form. To ensure that it has the most updated fields, I would suggest you delete old notifications and recreate them.

    Let us know if you need any further assistance. Thank you.