What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Account over quota

    Asked by OneWellbeing on January 30, 2016 at 08:43 PM

    I went over the quota and was un aware.

     

    Do the forms still get recorded and now i have upgraded can i get access to them.

     

    I only ask because it is a medical form and i need the info

     

     

    Thanks

     

    Phil

    Page URL:
    https://form.jotform.co/60032257015846

    over quota
  • Profile Image
    JotForm Support

    Answered by Welvin on January 31, 2016 at 12:09 PM

    When over quota, your forms are temporarily disabled so I'm afraid your users are simply getting an error when submitting the form or they simply don't see the form on your website (depending on the embed codes). 

    The form is now up since you've upgraded your account. You should be all set now to receive submissions.