What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Long form template layout issue

    Asked by Leverate on January 31, 2016 at 11:11 AM

    Hi, 

    I've found few issues while trying to use a long form template, for example:

    Student Information Form - White and Responsive

    The footer background is dark and making it quite uncomfortable to work with, If the form had a solid background it would've make it easier.

     

    May be there is a way to solve it ?

     

     

     

     

    An additional issue, the bottom Jotform links are displayed on top of the form content. 

    Page URL:
    https://www.jotform.com/?formID=60304435429451

    Screenshot
    form template template layout long form
  • Profile Image
    JotForm Support

    Answered by jonathan on January 31, 2016 at 05:13 PM

    Thank you for providing the screenshot image about the problem. 

    But when I test and checked on my end using your jotform http://www.jotform.me/form/60304435429451 , I could not reproduce the same issue on my browser.

     

     

    As you can see on the video above, you can also set the Form Builder to fullscreen mode to have larger screen view. 

    Can you also check on your browser if perhaps your browser was zoom in? (if more than 100% )

     

    Let us know if issue remains.

  • Profile Image

    Answered by Leverate on February 01, 2016 at 03:42 AM

    Hey,

    My screen shots were taken in a full screen view, you are right, on a regular view it looks fine.

    Also if I change back to regular and back to full screen - the issue is solved!

     

    The only bug is when my default view is full screen and I open the form on the first time

    (zoom is on 100%), chrome, 1920*1080 screen resolution. 

  • Profile Image
    JotForm Support

    Answered by mert on February 01, 2016 at 04:53 AM

    Hi there,

    I'm happy to see that the problem has resolved for you. As my colleague has already mentioned, please don't forget to set your "Zoom" level at "100%". Also, I checked the same scenario with you (1080p, 100% zoom and full screen) and didn't replicate the same bug.

    Please, see it from the below:

     

    For further assistance, please let us know.

    Thanks.