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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Delaying an automatic email

    Asked by ICFforms on February 02, 2016 at 05:00 PM

    Hello,

    I was curious if there was a way that I could delay an automatic email that is sent to someone who submits our form so that they do not receive the email right when the form is submitted, but rather 24 hours later?

     

    Thanks,

    Emily - ICF

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    JotForm Support

    Answered by jonathan on February 03, 2016 at 12:34 AM

    Hi Emily,

    Currently there is no such automation or email delay tool within the Form Builder. Since it is a Web form, the form Submit action will trigger right away the send email process.

    An alternative method you can do is to set the submission email to be sent to another email application wherein you can create a scheduled task or cron job that will do the automation process.

    Example: 

    Set the Form submission Email to be sent to an email address in Gmail account.

    Then use a plugin/tool in gmail that will schedule/auto send the email.

    Here is such plugin I found on the internet

    Hope this help. Let us know if you have further question.

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    Answered by ICFforms on February 03, 2016 at 08:16 AM

    Hello,

    Thank you for this information.  I will look into this and see if this where we want to go.  Thank you again!

     

    -Emily