What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms not working on Firefox or Internet Explorer

    Asked by tigermartialarts on February 03, 2016 at 03:27 PM

    Hi, 

    I seem to be having trouble with the forms on my website, they don’t work on either Firefox or Internet Explorer, although I believe they used to. You can't fill in any of the forms I have on my website. They both work fine on Safari and Chrome.

    The forms are here: 

    http://tigermartialarts.club/signup

    http://tigermartialarts.club/monthfree

    http://tigermartialarts.club/contact

    Any ideas what could be causing this issue?

    Thanks in advance.

    forms not working OR fill thanks and href
  • Profile Image
    JotForm Support

    Answered by BDAVID on February 03, 2016 at 07:44 PM

    It seems like there is some padding issues in the forms, please inject this CSS code into your forms to fix the problem: http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

    input {

        padding: 3px 8px !important;

    }

    You can test my cloned version of your form here: https://form.jotform.com/60337543241954

    Let us know if you need more help, we will be glad to assist you.