JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Please be noted that if you cancel your subscription, your account is downgraded to free plan and submission limit of free plan is applicable. Downgrading account to free plan will have no impact on your form or submission data.
If your usage are within the allowed limits, you can continue using JotForm without any problem. You may like to check our pricing page for more information on available plans and its submission limits (including free plan).