Trouble editing text

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    JanieFisher
    Asked on February 04, 2016 at 05:28 PM

    I am having a problem trying to edit some text on my forms. When trying to highlight the text that needs to be edited, the screen jumps to a different place on the form. I'm not able to select text to edit.

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    BDAVID
    Answered on February 04, 2016 at 09:43 PM

    I just cloned your form, and make an edit on the text without a problem:

    Could you let us know what is the text you are trying to edit? You can share a screenshot: https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-in-support-forum 

     Also, have you tried using another browser? Please let us know, we will be glad to assist you.

     

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    JanieFisher
    Answered on February 04, 2016 at 10:45 PM
    I just tried to edit the same text box you are showing here, but it still does the same thing - jumps to the bottom of the form when I try to select the text . It is doing the same thing on several of my forms. I am using Safari, and always do. I haven’t had this problem until this week. I’ll open my forms in Chrome and see if that will help.
    ...
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    JanieFisher
    Answered on February 04, 2016 at 10:45 PM
    Hi again, I just opened my form in Chrome as was able to edit without any problem. Have there been problems using jot form in Safari?
    Thanks —
    ...
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    Chriistian
    Answered on February 05, 2016 at 04:02 AM

    I cloned your form and tested it on Safari. I was also able to edit the form without any issue.

    Please try clearing your browser cache on safari to see if that fixes the issue. We also recommend using Chrome or Firefox for the best experience with Jotform. 

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    tosamark
    Answered on August 17, 2016 at 02:36 PM

    THIS IS A PROBLEM WITH JOTFORM!   Please fix.    Can make changes to a text box BUT the little orange "Complete" button IS NOT THERE so cant save changes.

    I have to use IE to make this work.

     

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    Welvin
    Answered on August 17, 2016 at 05:38 PM

    @tosamark, I will address your concern into a new thread. Here's the link: https://www.jotform.com/answers/909002