JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
The PDF version of your form is not customizable - when it is created, it will try to copy the appearance of your online JotForm form as much as it can. It does not, however, allow for further customization.
If you need your PDF form to appear differently than your online form, you would have to change the appearance of your web form to how you want a PDF form to appear. After generating the PDF version of your form, you could then undo the appearance change made on the online/web form by using the form revision history.
As also described in your other thread today, I would like to point out that the PDF version of your form will have some limitations, as described in the following guide:
Let us know if there is anything else we can assist you with, and we will be happy to help.