My PDF won't download

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    Asked on February 05, 2016 at 04:40 AM

    Hi there,

    I have asked Jotform to create a PDF of one of my forms - it asks me to amend the preferences and says it will download shortly, but nothing happens.,,,

    Is there a bug?


  • Profile Image
    Answered on February 05, 2016 at 07:53 AM

    Hi there,

    First of all, please accept my apologies about the inconvenience. This issue is a known one and our fixing process is continuing on the background. In addition, this issue could be temporary, because I managed to download your related form in PDF format. 

    As a temporary solution, I sent that fillable PDF to the email address "", so you can use that file.


    For further assistance, please do let us know.