My PDF won't download

  • StClem
    Asked on February 5, 2016 at 4:40 AM

    Hi there,

    I have asked Jotform to create a PDF of one of my forms - it asks me to amend the preferences and says it will download shortly, but nothing happens.,,,

    Is there a bug?

     

    Page URL: https://form.jotformeu.com/52923329511352
  • mert JotForm UI Developer
    Replied on February 5, 2016 at 7:53 AM

    Hi there,

    First of all, please accept my apologies about the inconvenience. This issue is a known one and our fixing process is continuing on the background. In addition, this issue could be temporary, because I managed to download your related form in PDF format. 

    As a temporary solution, I sent that fillable PDF to the email address "info@stclementinlitfest.com", so you can use that file.

     

    For further assistance, please do let us know.

    Thanks.