What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Gift registry widget is not counting down

    Asked by Knoxsports on February 08, 2016 at 12:59 AM

    Hi,  I have created a form using the Gift registry widget to try and count down a limited number of places.  Unfortunately the countdown feature doesn't work.  For example I gave a list a limit of {18} and entered some submissions but when you go back to the form it still says 18.   Thankyou!

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    JotForm Support

    Answered by BJoanna on February 08, 2016 at 04:20 AM

    Is this the form you are working on http://www.jotformpro.com/form/60337825745966? I have made test submission on this form and I was not able to replicate mentioned issue. When I submitted your form and opened it again number of available seats was changed. It now shows 17.


    I was not able to replicate mentioned issue on my cloned form as well. 

    If this happens again, you can fix this issue by updating your Gift Registry widget. Inside of you Form Builder open you Gift Registry widget and click on Update Widget button. 

    Let us know if you need further assistance.