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Zoho CRM integration is not workingAsked by alexosit on February 08, 2016 at 11:13 AM
I'm trying to use Zoho CRM integration with a one of my forms, but it doesn't pass on any data. I've tried the common troubleshooting options I could find (removed integration and added again; removed and started from scratch with new a secondary CRM username & token; using unique email addresses to prevent contact being updated, rather than created - nothing works.
For the same form, I'm using integration with MailChimp, and I can see all leads added into MailChimp instantly. But not in Zoho. Any ideas?
I presume that the issue might be temporary and on their side. The reason why I say this is because when I try to access Zoho, I have issues with the same - although some other parts of Zoho seem to work OK.
I never saw this error on their system, but I presume that it would be resolved within an hour or two. As such I would like to ask you to try again - to recreate the integration, after a bit to make sure that everything is OK and see if it works for you at that point.
Well spotted! I reconfigured the integrations and it worked perfectly now. Thanks a lot, really appreciated!If I can pick your brain for one more thing: I've created the forms mentioned previously, but when I add them onto my Joomla website, the button stretches across the full width of the containing module. I'm wondering if I can have the button displaying only in the middle, similar to what it looks like in the 'preview' of the form...
The form link is: https://form.jotformeu.com/60385132821349
And it's embedded here: http://www.onestopit.com/security-services/194-it-security-awareness-training
Thanks again and very much appreciate your help,
On behalf of my colleague, you're kindly welcome. We are glad to hear that the issue has been resolved for you.
I've created a separate thread for you, so anyone in the support staff will be able to assist you with your specific requirement. Please follow up there: