- alexositAsked on February 08, 2016 at 11:13 AM
I'm trying to use Zoho CRM integration with a one of my forms, but it doesn't pass on any data. I've tried the common troubleshooting options I could find (removed integration and added again; removed and started from scratch with new a secondary CRM username & token; using unique email addresses to prevent contact being updated, rather than created - nothing works.
For the same form, I'm using integration with MailChimp, and I can see all leads added into MailChimp instantly. But not in Zoho. Any ideas?
- BenAnswered on February 08, 2016 at 12:56 PM
I presume that the issue might be temporary and on their side. The reason why I say this is because when I try to access Zoho, I have issues with the same - although some other parts of Zoho seem to work OK.
I never saw this error on their system, but I presume that it would be resolved within an hour or two. As such I would like to ask you to try again - to recreate the integration, after a bit to make sure that everything is OK and see if it works for you at that point.
- alexositAnswered on February 09, 2016 at 04:51 AM
Well spotted! I reconfigured the integrations and it worked perfectly now. Thanks a lot, really appreciated!If I can pick your brain for one more thing: I've created the forms mentioned previously, but when I add them onto my Joomla website, the button stretches across the full width of the containing module. I'm wondering if I can have the button displaying only in the middle, similar to what it looks like in the 'preview' of the form...
The form link is: https://form.jotformeu.com/60385132821349
And it's embedded here: http://www.onestopit.com/security-services/194-it-security-awareness-training
Thanks again and very much appreciate your help,
- JotForm UI DeveloperberilAnswered on February 09, 2016 at 10:48 AM
On behalf of my colleague, you're kindly welcome. We are glad to hear that the issue has been resolved for you.
I've created a separate thread for you, so anyone in the support staff will be able to assist you with your specific requirement. Please follow up there: