- katiedavideitAsked on February 08, 2016 at 11:45 AM
I am having the same problem I emailed about last time. I click on #1150 on our list and it says that bandwith limit has been exceeded. Please help.
- JotForm SupportMikeAnswered on February 08, 2016 at 01:25 PM
We have reset a bandwidth limit for that file, so that you should be able to download it again. Please note that we have the following bandwidth restrictions:
Small files - less than 10 MB = 100 views (downloads).
Large files - More than 10 MB = 10 views (downloads).
*BANDWIDTH LIMIT: Number of times a user can download files stored in the account.
Please feel free to contact us anytime if you need any further assistance.