What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Bandwidth limit exceeded error

    Asked by katiedavideit on February 08, 2016 at 11:45 AM

    Hi

     

    I am having the same problem I emailed about last time. I click on #1150 on our list and it says that bandwith limit has been exceeded. Please help.

     

    Thanks!

    Page URL:
    https://www.jotform.com/uploads/katiedavideit/42184348919969/323585084<br/>904235172/1150.png

    limit exceeded bandwidth limit
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    JotForm Support

    Answered by Mike on February 08, 2016 at 01:25 PM

    We have reset a bandwidth limit for that file, so that you should be able to download it again. Please note that we have the following bandwidth restrictions:

    Small files - less than 10 MB = 100 views (downloads).
    Large files - More than 10 MB = 10 views (downloads).

    *BANDWIDTH LIMIT: Number of times a user can download files stored in the account. 

    Please feel free to contact us anytime if you need any further assistance.