Thank you page returning 404 error

  • smittenlingerie
    Asked on February 8, 2016 at 4:28 PM

    I have created a form in Jotform and I want it to redirect on a Thank You page. When I submit the form the Thank You page returns 404 error but when I open the same Thank You page directly, it shows up. I have tried to embed the form with all the methods (code + iframe) and I am using it in Shopify.

  • Chriistian Jotform Support
    Replied on February 8, 2016 at 10:15 PM

    I checked your page and made a test submission. I was able to submit the form and see the thank you page without any issue.

    Thank you page returning 404 error Image 1 Screenshot 20

    Are you still encountering the 404 error? Please try clearing your browser cache to see if that helps. Let us know if the issue persists so we can investigate further.