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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    dropbox integration form - different fields

    Asked by sewport_uk on February 08, 2016 at 06:04 PM

    I have found that the integration to dropbox is very useful however there is a difference in lines i get submitted to my email and the lines and their names or the lines themselves in the pdf that is saved to dropbox for the form. 


    I have found with no trouble how to alter the fields reported in the email but where and how do I find setting to do the same for the form that is pdf saved to dropbox?


    Its kind of annyoyng that fileds in the pdf have names as the are displayed in the form to the client - for the client it makes sence when he fills those out but not so much for us when we read the pdf and the title of the row with a clients answer.


    Thank you in advance!

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    JotForm Support

    Answered by Chriistian on February 09, 2016 at 01:16 AM

    If I understand correctly, you are asking about how to edit the appearance of the PDF sent to you once a user submits a form?

    If yes, then simply follow this guide on how to edit the PDF.

    1. Go to the submission page of your form.

    2. Then click on the Get PDF button.

    3. A new option will open below where you can Customize PDF.

    4. A new page will open where you can edit the PDF of the submission.

    5. Click Save once you are done editing.


    Do let us know if you need further assistance.