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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    does not work to insert the form of a lightbox on my website on Wordpress

    Asked by Tsarevik on February 09, 2016 at 07:35 AM

    I would like to insert the shape in my wordpress site on a lightbox. I copy and paste the link below into the text area. But nothing happens. How to make sure that there was a button, clicking on which there was my form as a lightbox?

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    JotForm Support

    Answered by Kevin_G on February 09, 2016 at 11:27 AM

    That code creates a button, that must be clicked to open the form, if it's not working then there should be a conflict with the script in the form and the script in your website. Could you please share us the link to your website?

    We will take a look on it and see if there is a conflict between the scripts.


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    Answered by Tsarevik on February 10, 2016 at 07:46 AM
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    JotForm Support

    Answered by Charlie on February 10, 2016 at 10:45 AM

    May we know what part of your website the form is located? Apologies, we're having a hard time finding where the form is embedded. 

    I cloned your form and tested it on my Wordpress test environment.

    I copied my lightbox embed code and pasted it under the "Text" tab in a new post. 

    Here's how it looks like:


    If you have a lot of script libraries or plugins in the website, that might be conflicting with the Lightbox embed code, failing to launch. Unfortunately, we are unable to provide a solution for that case as it is a code conflict due. You need to use the iFrame embed code instead to avoid script conflicts.

    Perhaps this guide might also be of help: http://www.jotform.com/help/324-A-Guide-To-Forms-For-WordPress-JotForm-Users. We have different methods on how you can embed your form on Wordpess powered websites. Let us know if that helps.

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    Answered by Tsarevik on February 12, 2016 at 09:46 AM
    Thank you! Form work. Only after I put my code products do not
    look in miniature. Maybe you know how to fix it?
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    JotForm Support

    Answered by Charlie on February 12, 2016 at 11:06 AM

    I'm sorry, I'm not sure if I understand your concern correctly. Perhaps you can give us a screenshot of the problem?

    I visited again your website, I clicked this button:

    After clicking that, I was navigated to this form https://form.jotformeu.com/60324541587355.


    Perhaps you are referring to the envelope not matching the form? Or you would like to have a lightbox?

    Please do clarify. We'll wait for your response.