- TsarevikAsked on February 09, 2016 at 07:35 AM
I would like to insert the shape in my wordpress site on a lightbox. I copy and paste the link below into the text area. But nothing happens. How to make sure that there was a button, clicking on which there was my form as a lightbox?
- JotForm SupportKevin_GAnswered on February 09, 2016 at 11:27 AM
That code creates a button, that must be clicked to open the form, if it's not working then there should be a conflict with the script in the form and the script in your website. Could you please share us the link to your website?
We will take a look on it and see if there is a conflict between the scripts.
- TsarevikAnswered on February 10, 2016 at 07:46 AMhttp://magnito.by/
- CharlieAnswered on February 10, 2016 at 10:45 AM
May we know what part of your website the form is located? Apologies, we're having a hard time finding where the form is embedded.
I cloned your form and tested it on my Wordpress test environment.
I copied my lightbox embed code and pasted it under the "Text" tab in a new post.
Here's how it looks like:
If you have a lot of script libraries or plugins in the website, that might be conflicting with the Lightbox embed code, failing to launch. Unfortunately, we are unable to provide a solution for that case as it is a code conflict due. You need to use the iFrame embed code instead to avoid script conflicts.
Perhaps this guide might also be of help: http://www.jotform.com/help/324-A-Guide-To-Forms-For-WordPress-JotForm-Users. We have different methods on how you can embed your form on Wordpess powered websites. Let us know if that helps.
- TsarevikAnswered on February 12, 2016 at 09:46 AMThank you! Form work. Only after I put my code products do not
look in miniature. Maybe you know how to fix it?
- CharlieAnswered on February 12, 2016 at 11:06 AM
I'm sorry, I'm not sure if I understand your concern correctly. Perhaps you can give us a screenshot of the problem?
I visited again your website, I clicked this button:
After clicking that, I was navigated to this form https://form.jotformeu.com/60324541587355.
Perhaps you are referring to the envelope not matching the form? Or you would like to have a lightbox?
Please do clarify. We'll wait for your response.