does not work to insert the form of a lightbox on my website on Wordpress

  • Profile Image
    Tsarevik
    Asked on February 09, 2016 at 07:35 AM

    I would like to insert the shape in my wordpress site on a lightbox. I copy and paste the link below into the text area. But nothing happens. How to make sure that there was a button, clicking on which there was my form as a lightbox?

  • Profile Image
    Kevin_G
    Answered on February 09, 2016 at 11:27 AM

    That code creates a button, that must be clicked to open the form, if it's not working then there should be a conflict with the script in the form and the script in your website. Could you please share us the link to your website?

    We will take a look on it and see if there is a conflict between the scripts.

     

  • Profile Image
    Tsarevik
    Answered on February 10, 2016 at 07:46 AM
    http://magnito.by/
    ...
  • Profile Image
    Charlie
    Answered on February 10, 2016 at 10:45 AM

    May we know what part of your website the form is located? Apologies, we're having a hard time finding where the form is embedded. 

    I cloned your form and tested it on my Wordpress test environment.

    I copied my lightbox embed code and pasted it under the "Text" tab in a new post. 

    Here's how it looks like:

     

    If you have a lot of script libraries or plugins in the website, that might be conflicting with the Lightbox embed code, failing to launch. Unfortunately, we are unable to provide a solution for that case as it is a code conflict due. You need to use the iFrame embed code instead to avoid script conflicts.

    Perhaps this guide might also be of help: http://www.jotform.com/help/324-A-Guide-To-Forms-For-WordPress-JotForm-Users. We have different methods on how you can embed your form on Wordpess powered websites. Let us know if that helps.

  • Profile Image
    Tsarevik
    Answered on February 12, 2016 at 09:46 AM
    Thank you! Form work. Only after I put my code products do not
    look in miniature. Maybe you know how to fix it?
    ...
  • Profile Image
    Charlie
    Answered on February 12, 2016 at 11:06 AM

    I'm sorry, I'm not sure if I understand your concern correctly. Perhaps you can give us a screenshot of the problem?

    I visited again your website, I clicked this button:

    After clicking that, I was navigated to this form https://form.jotformeu.com/60324541587355.

     

    Perhaps you are referring to the envelope not matching the form? Or you would like to have a lightbox?

    Please do clarify. We'll wait for your response.