JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked your account and our records and I can see the payment was made, you have purchased the JotForm bronze yearly subscription.
Your account is bronze as well, please confirm us that you are able to see the change on your end.