Account payment

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    CreativeStation
    Asked on February 09, 2016 at 01:34 PM

    Hey guys, we have account with you and we were on good plan, for some reason our payment didn't go through. Can you help us? 

     

    Account under - CreativeStation

     

    Thanks!

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    Kevin_G
    Answered on February 09, 2016 at 03:35 PM

    I checked your account and our records and I can see the payment was made, you have purchased the JotForm bronze yearly subscription.

    Your account is bronze as well, please confirm us that you are able to see the change on your end.