What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I am using Windows 10 and I don't seem to have any problem connecting to Jotform.
Did you receive any errors when opening jotform? If yes, can you provide a screenshot of the issue so we can investigate further? Here's a guide on how to add a screenshot in jotform: How to add screenshots/images to questions to the support forum?