JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
If you would like to download your form as excel, please follow this:
1. Login to your JotForm form builder, select your form and click on Submission:
2. On new window, in the bottom left corner you can click on download as excel:
Hope it helps. Please let me know if you have any additional question.