What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Does Prepopulate app works in free Jotform account?

    Asked by Debbiemar on February 10, 2016 at 08:41 PM


    I wanted to pre fill the name section of my form and get the URL that i will going to email,

    For example: I have  10 email accounts and i want to individually send them the form containing their names, is it possible?

    I have found this Prepopulate app but it doesnt work for me.

    I am new in using Jotform, yet i could say it is a great tool for a free online survey.


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    JotForm Support

    Answered by jonathan on February 11, 2016 at 04:35 AM

    Yes it should work as well.

    This is is the App  http://prepopulate.jotform.io/

    I just test it, and it was working. 

    But I think what you wanted to do is something similar instead to what was described on this user guide:  How-to-send-to-a-specific-email-address-based-on-a-selection

    Hope this help. Let us know if issue is not resolved.



  • Profile Image

    Answered by Debbiemar on February 11, 2016 at 08:17 PM

    Hi Jonathan,

    Actually, I just wanted to populate the name section to see who filled out the form, yes, I tried to use the app, but after I selected the form which I want to populate but when I clicked continue there is nothing next, but thanks anyway for the kind response I had used the prepopulated form using the custom url.

    Jotform and you guys are great!


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    JotForm Support

    Answered by Chriistian on February 12, 2016 at 04:00 AM

    I just tested the PrePopulate Fields app and I was able to generate a URL without any issue.

    Are you still encountering issues with the app? Please try refreshing your browser cache to see if that fixes the issue. Here's a guide that can help: How To Clear Browser Cache

    Do let us know if the issue persists.